SHIPPING INFORMATION
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SHIPPING INFORMATION

Thank you for choosing BRIGHTON MARKET LLC. We currently offer shipping services exclusively within the United States and do not support orders for delivery outside the U.S.

  1. Shipping Coverage

We currently ship only to addresses within the United States, including all U.S. states and territories served by our carriers.

International shipping is not currently available.

Please ensure you provide a complete and accurate U.S. shipping address when placing your order. Delivery delays caused by incorrect addresses or incomplete information may affect the estimated delivery time.

  1. Order Processing Time

Orders typically require 1–3 business days for processing and dispatch.

Once your order has shipped, you will receive a notification containing tracking information. Weekends and U.S. federal holidays are generally not included in the order processing time.

  1. Shipping Methods and Estimated Delivery Times

We select appropriate shipping carriers based on the delivery address, product availability, and other relevant factors.

Common U.S. carriers include:

USPS (United States Postal Service): Estimated delivery time of approximately 2–5 business days
UPS: Estimated delivery time of approximately 2–5 business days
FedEx: Estimated delivery time of approximately 2–5 business days
Other partner carriers: Arranged based on specific order requirements

The delivery times listed above are estimates only and do not constitute a guaranteed delivery date. Actual delivery times may be affected by factors such as weather, holidays, peak shipping seasons, remote locations, and carrier operations.

  1. Shipment Tracking

Once your order has shipped, we will provide tracking information where applicable.

You can use the tracking number provided in your order notification to check the status of your package on the carrier’s website.

If tracking information has not been updated for an extended period, or if you have not received your package past the estimated delivery date, please contact our customer service team for assistance.

  1. Delivery Delays

While we strive to ensure timely dispatch, delays beyond our control may occur during the shipping process. These may include severe weather, natural disasters, peak holiday shipping volumes, carrier delays, and other unforeseen circumstances.

Such situations may result in the actual delivery time exceeding the estimate.

  1. Address Information

Please carefully verify your recipient name, street address, city, state, and ZIP Code before submitting your order. If you discover an error in the shipping address after your order has been dispatched, please contact us as soon as possible. Please note that since the package may already be in the carrier’s transit process, we cannot guarantee that we will be able to modify or intercept the shipment.

Any costs associated with returned shipments, re-delivery, or other fees resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility, depending on the specific circumstances.

  1. Lost or Damaged Packages

If your package arrives with visible damage, we recommend contacting us promptly with your order details and relevant photos so we can assist you.

If the tracking status indicates the package has been delivered but you have not received it, please first check the delivery address, your doorstep, mailbox, parcel lockers, and other secure drop-off locations, and inquire with the carrier.

If you are still unable to locate the package, please contact our customer service team.

  1. Contact Us

If you have any questions regarding shipping, please contact us:

Phone: +1 2398323283

Email: [email protected]

Company Address:
4545 E WARREN AVE UNIT 545
DENVER CO 80222

Thank you for choosing BRIGHTON MARKET LLC. We are committed to providing you with reliable and convenient shipping services within the United States.

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